PRE INFORMATION
ARTICLE 1 SELLER INFORMATION
ARTICLE 1.1 – SELLER Title: SporPark Shoes Text. and Sports Equip. Trade Ltd. Co. Address: MUSTAFA KEMAL PAŞA MAH. BERFİN SK. NO:3 ARNAVUTKÖY ISTANBUL Mersis No: 0781056715200013
Phone: 02125150013
ARTICLE 1.2 - BUYER
The person who is a member of the b2bspor.com shopping site as a customer. The address and contact information used during registration are essential.
ARTICLE 2 PRODUCT FEATURES SUBJECT TO SALE
The basic features of goods or services are available at www.b2bspor.com. You can review the basic features of the product during the campaign.
The listed prices on the site are the selling prices. The announced prices and promises are valid until updated and changed. Prices announced for a limited time are valid until the specified period.
The type, quantity, brand/model, color, quantity, selling price, payment method, and information at the end of the order constitute the information of the product/service.
The shipping cost of the product, which is the cargo fee, and the additional service fee for credit card installments will be paid by the BUYER and will not be refunded.
ARTICLE 3 GENERAL TERMS
3.1) The BUYER declares that they have read and are informed about the basic qualities of the product, the selling price, and the payment method, as well as the preliminary information about the delivery on the b2bspor.com website. The BUYER, by confirming this Preliminary Information electronically, affirms that, before the conclusion of the distance contracts, they have obtained accurate and complete information about the address to be given by the SELLER, the basic features of the products ordered, the price of the products, including taxes, and payment and delivery information.
3.2) The product subject to the contract is delivered to the BUYER or the person/organization at the address indicated by the BUYER within the period specified in the preliminary information on the internet site, depending on the distance of the place of residence of the BUYER, not exceeding the legal 30-day period.
3.3) The SELLER cannot be held responsible for the inability to deliver the product ordered by the BUYER due to any problems that the cargo company may encounter in delivering the product to the BUYER.
3.4) The SELLER is responsible for delivering the product subject to the contract intact, complete, in accordance with the qualifications specified in the order, and with warranty documents and user manuals, if any.
3.5) The SELLER may supply a different product of equal quality and price by informing the BUYER and obtaining explicit approval before the expiration of the performance obligation arising from the contract.
3.6) If the SELLER cannot fulfill the obligations arising from the contract because the fulfillment of the contract subject to the product or service has become impossible, the SELLER informs the consumer within the legal period before the expiration of the performance obligation arising from the contract and returns the total price to the BUYER within 10 days.
3.7) Confirmation of this Preliminary Information Form in electronic form is a requirement for the delivery of the product. If, for any reason, the product price is not paid or canceled in the bank records, the SELLER is deemed to have been relieved of the obligation to deliver the product.
3.8) If, after the delivery of the product, the credit card belonging to the BUYER is used unlawfully or illegally by unauthorized persons for reasons not caused by the BUYER's fault, the BUYER must return the product to the SELLER within 3 days, provided that the product is delivered to them. In this case, shipping costs belong to the BUYER.
3.9) If the SELLER cannot deliver the product subject to the contract within the specified period due to force majeure or extraordinary situations such as adverse weather conditions preventing transportation, it is obliged to inform the BUYER. In this case, the BUYER may cancel the order, request the replacement of the contract product with a similar one, and/or use one of their rights to postpone the delivery time until the obstructive situation is eliminated. If the BUYER cancels the order, the amount paid is refunded in cash and in one lump sum within 10 days. In payments made by the BUYER with a credit card, the product amount is refunded to the relevant bank within 7 days after the cancellation of the order by the BUYER. Since the reflection of this amount to the accounts of the BUYER is entirely related to the bank transaction process, the BUYER accepts in advance that it is not possible for the SELLER to intervene in any way and that the amount refunded to the credit card by the SELLER is reflected to the BUYER's account by the bank within an average of 2 to 3 weeks.
ARTICLE 4 RIGHT OF WITHDRAWAL
The BUYER; in distance contracts related to the sale of goods (excluding Concert and Event Tickets), may exercise the right of withdrawal from the contract by rejecting the product without any legal or criminal liability and without stating any reason within 14 (fourteen) days from the date of delivery to themselves or the person/organization at the address they specified. In distance contracts related to the provision of services, this period starts from the date the contract is signed. In service contracts where the service has started with the approval of the consumer before the end of the right of withdrawal, the right of withdrawal cannot be exercised. The expenses arising from the exercise of the right of withdrawal are the responsibility of the SELLER.
To exercise the right of withdrawal within the 30-day period, it is a condition to notify the SELLER in writing by registered mail, fax, or email and the product must not have been used within the framework of the provisions of Article 5. In case of exercising this right,
a) The invoice of the product delivered to the 3rd person or the BUYER (If the invoice of the product to be returned is corporate, it must be sent together with the return invoice issued by the institution when returning. Order returns issued on behalf of corporations without an INVOICE will not be completed.
b) Return form
c) The box of the products to be returned, the packaging, if any, and standard accessories must be delivered complete and undamaged.
e) If there is a decrease in the value of the goods due to the fault of the BUYER or if it becomes impossible to return the goods, the BUYER is obliged to compensate for the damages of the SELLER in proportion to the fault.
f) In case the campaign limit amount determined by the SELLER due to the exercise of the right of withdrawal falls below, the discount amount benefited within the scope of the campaign is canceled.
g) The shipping cost paid when the product returned due to the right of withdrawal is sent back to the seller will be covered by the SELLER for domestic orders and by the BUYER for international orders.
h) The SELLER does not refund the shipping fee and the additional service fee for credit card installments collected from the BUYER when selling the product.
ARTICLE 5 PRODUCTS FOR WHICH THE RIGHT OF WITHDRAWAL CANNOT BE USED
It is not possible to return goods that are prepared according to the requests of the BUYER or clearly tailored to their personal needs, that are not suitable to be returned due to their nature and that are at risk of deterioration or that may expire, and, provided that the packaging is opened by the BUYER, the return of sound or image recordings, software programs, and computer consumables is not possible according to the Regulation.
In the application of this Preliminary Information, Consumer Arbitration Committees and Consumer Courts in the place where the BUYER purchased the goods or services and resides, up to the value declared by the Ministry of Industry and Trade, are authorized. The SELLER can apply to Consumer Arbitration Committees or Consumer Courts in the place where the buyer purchased the goods or services and resides for complaints and objections, within the monetary limits determined by the Ministry of Industry and Trade every December. The information regarding the monetary limit is as follows:
Effective as of 1/1/2012:
a) The lower monetary limit regarding the binding nature of the decisions of consumer dispute resolution committees specified in the 5th and 6th paragraphs of Article 22 of the Law No. 4077 on the Protection of the Consumer to be valid at the superior or consumer courts, is 1,161.67 TL,
b) In the 3rd paragraph of Article 5 of the Consumer Disputes Arbitration Committee Regulation published in the Official Gazette dated 1/8/2003 and numbered 25186, the lower monetary limit regarding the authority and competence of the provincial arbitration committees operating in metropolitan cities to handle disputes is 3,032.65 TL.
This Preliminary Information is made for commercial purposes.
DISTANCE SALES AGREEMENT
ARTICLE 1 – PARTIES
1.1 – SELLER
- Name: SporPark Ayakkabı Teks. ve Spor Malz. Tic. Ltd. Şti
- Address: MUSTAFA KEMAL PAŞA MAH. BERFİN SK. NO:3 ARNAVUTKÖY ISTANBUL
- Phone: 02125150013
- Email: destek@b2bspor.com
1.2 – BUYER
- The person who is a member of the b2bspor.com shopping site as a customer.
The address and contact information used during registration are taken into account.
ARTICLE 2 – SUBJECT
The subject of this agreement is to determine the rights and obligations of the parties in accordance with the provisions of the Law on the Protection of Consumers No. 6502 and the Regulation on the Principles and Procedures for Distance Contracts, regarding the sale and delivery of the product, the qualifications and sales price of which are specified below, which the BUYER has ordered electronically from the b2bspor.com website owned by the SELLER.
ARTICLE 3 – SUBJECT OF THE AGREEMENT PRODUCT
The type, quantity, brand/model, color, quantity, sales price, payment method, and information at the time of the order make up the product/service.
ARTICLE 4 – GENERAL PROVISIONS
4.1 The BUYER declares that they have read and understood the basic characteristics of the product subject to the contract, the sales price including all taxes and the payment method, the delivery and the expenses to be covered by the BUYER, the delivery time, and the full trade name, address, and contact information of the SELLER on the b2bspor.com website.
The BUYER, by confirming this contract electronically, also confirms that they have obtained accurate and complete information about the address to be given by the Seller before the conclusion of distance contracts, the basic features of the products ordered, the price of the products including taxes, payment, and delivery information.
4.2 The product subject to the contract is delivered to the BUYER or the person/organization at the address indicated within the period specified on the website depending on the distance of the residence of the BUYER, provided that it does not exceed the legal 30-day period. Any shipping costs related to delivery mentioned in Article 3 will be covered by the BUYER and will be reflected in the invoice as "Shipping Fee."
4.3 If the product subject to the contract is to be delivered to someone other than the BUYER, the SELLER cannot be held responsible for the refusal of the person/organization to accept the delivery.
4.4 The SELLER cannot be held responsible for the failure to deliver the ordered product to the BUYER due to any problems encountered by the shipping company during the delivery of the product to the BUYER.
4.5 The SELLER is responsible for delivering the product intact, complete, in accordance with the specified qualifications in the order, with warranty documents, and user manuals if any.
4.6 The SELLER may supply a different product of equal quality and price to the BUYER by informing the BUYER and obtaining their explicit consent before the expiration of the performance obligation arising from the contract.
4.7 If the SELLER cannot fulfill its contractual obligations due to the impossibility of the product or service subject to the contract, it shall notify the consumer before the expiration of the performance obligation arising from the contract and supply a different product to the BUYER at an equal quality and price.
4.8 The delivery of the product subject to the contract is subject to the condition that the signed copy of this agreement is delivered to the SELLER and the payment is made with the payment method preferred by the BUYER. If the product price is not paid for any reason or canceled in the bank records, the SELLER is deemed to have been released from the obligation to deliver the product.
4.9 The BUYER acknowledges and undertakes that the credit card information they define in the system during shopping is correct, and that any legal and criminal legal responsibility arising from the use of this credit card is on them. In the event that the relevant bank or financial institution does not pay the product price to the SELLER due to the unauthorized use of the credit card belonging to the BUYER for reasons not caused by the BUYER after the delivery of the product, the BUYER is obliged to send the product to the SELLER within 3 days after it is delivered to them. In this case, shipping costs are the responsibility of the BUYER. If the BUYER does not return the product, it is accepted and undertaken that the product price will be transferred to the SELLER's bank accounts without any need for a warning.
4.10 If the SELLER cannot deliver the contract product within the period due to force majeure or extraordinary situations such as adverse weather conditions that prevent transportation, it is obliged to notify the situation to the BUYER. In this case, the BUYER may exercise one of the rights to cancel the order, replace the contract product with a similar one, and/or postpone the delivery period until the obstacle is eliminated. In case the BUYER cancels the order, the amount paid is refunded to them in cash and in full within 10 days.
4.11 The points given by the SELLER to the customer through a campaign are only valid for one purchase. These points will not be refunded even if the product is returned.
For payments made by the BUYER with a credit card, the product amount is refunded to the relevant bank within 7 days after the BUYER cancels the order. Since the reflection of this amount to the BUYER's accounts after the refund to the bank is entirely related to the bank transaction process, the BUYER accepts in advance that the SELLER cannot intervene in any way in possible delays and that the amount refunded to the credit card by the SELLER is reflected to the BUYER's account by the bank can take between 2 and 3 weeks on average.
ARTICLE 5 – RIGHT OF WITHDRAWAL
The BUYER has the right to withdraw from the contract within 14 days from the delivery of the product to themselves or the person/organization at the address specified without the need to state any reason.
However, for products specifically prepared, offered, and/or imported for the BUYER for certain days such as New Year, holidays, Mother's Day, and for campaign and promotional products, the product cannot be returned; the BUYER makes the purchase by accepting these conditions.
To exercise the right of withdrawal, it is necessary to notify the SELLER by fax or email within the 14-day period and the product must not have been used within the framework of Article 6. In case of using this right,
a) The invoice of the product delivered to the third party or the BUYER must be sent with the returned product (If the invoice of the product to be returned is corporate, it must be sent together with the return invoice issued by the institution. Corporate order returns will not be completed if the RETURN INVOICE is not issued.)
b) Return form,
c) The box, packaging, and, if any, standard accessories of the products to be returned within 14 days must be delivered intact and undamaged. The product price will be refunded to the BUYER within 10 days following the arrival of these documents to the SELLER.
The shipping cost of the product returned due to the right of withdrawal will be covered by the BUYER for domestic orders and by the SELLER for international orders. The SELLER does not refund the shipping fee collected from the BUYER when selling the product.
When returning the product to the SELLER, the original invoice presented to the BUYER during the delivery of the product must be returned (to ensure consistency in our accounting records). If the invoice is not sent to the SELLER together with the product or within 5 days after the product is sent at the latest, the return process will not be completed, and the product will be returned to the BUYER with cash on delivery. The phrase "return invoice" will be written on the invoice to be returned together with the product, and it will be signed by the BUYER.
ARTICLE 6 – PRODUCTS FOR WHICH THE RIGHT OF WITHDRAWAL CANNOT BE USED
Due to its nature; disposable products, replicable software and programs, and products that may deteriorate quickly or have a potential expiration date cannot be returned.
ARTICLE 7 – DEFAULT OF THE DEBTOR
In the event of default by the BUYER, the BUYER agrees to pay for the damage and loss incurred by the SELLER due to the delayed performance of the debt. In cases where the default of the BUYER is caused by the fault of the SELLER, the BUYER will not be obliged to cover any damage or loss claims.
ARTICLE 8 – AUTHORIZED COURT
In the application of this Preliminary Information, Consumer Arbitration Committees and Consumer Courts in the place where the BUYER purchased the goods or services and resides, up to the value announced by the Ministry of Industry and Trade, are authorized.
The SELLER can apply to consumer arbitration committees or consumer courts within the monetary limits determined by the Ministry of Industry and Trade in December each year for complaints and objections. Information regarding the monetary limit is as follows:
As of May 28, 2014;
a) According to Article 68 of the Consumer Protection Law No. 6502, application to district consumer arbitration committees is mandatory for disputes with a value below two thousand Turkish Liras, to provincial consumer arbitration committees for disputes with a value below three thousand Turkish Liras, and for disputes between two thousand Turkish Liras and three thousand Turkish Liras in metropolitan cities. No application can be made to consumer arbitration committees for disputes above these values.
b) In disputes above the specified value, an application must be made to the Consumer Court or, in places where there is no Consumer Court, to the Court of First Instance as a Consumer Court.
This preliminary information is provided for commercial purposes.
Please Note: Before signing the cargo report, please check whether your cargo package is damaged due to transportation. If there is any damage to the cargo package for any reason, return your cargo to the cargo officer without signing any document related to the delivery. New products will be sent to you immediately by us. B2bspor.com is not responsible for the damage or deficiency of the products in case the cargo package containing damaged products is accepted.
These terms and conditions are subject to Turkish Law in their entirety.

